Something Funny with Digiwebs Latest ‘Offer’
Posted by Ronan | Filed under broadband, concern, ireland
When the tags ‘Great News’ and ‘Christmas has come early’ are used in an email from your broadband provider you think… well this must be some fantastic news, something to get excited about !
If you are with Digiweb and using the Metro service you’d be wrong. Here is the advert
The package I was on was 35 yoyos a month for 6Mb, 30gig cap (which is reasonably priced - except for the cap, which sucks). So the advertisement leads me to believe I’m being upgraded to 8Mb (but with the 30gig cap).. yahoo! BUT WAIT! I read the small print - I have to pay an extra 5 euros for this.
If I continue paying the same price, 35 euros, my equivalent package is DOWNGRADED to 5Mb with a 20gig cap. - so how is my current Metro Broadband “got faster”?
Digiweb, you’ve been great - I’ve even blogged how great you were in the past - but this is pushing me to change as soon as I can.
I am not alone on this either.
Tags: broadband, digiweb, shame on digiweb
4 Responses to “Something Funny with Digiwebs Latest ‘Offer’”
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Dan Sullivan Says:
November 11th, 2008 at 4:25 pmI’ve paid in advance so I would presume that I would be getting bumped up not down. I’m going to ring and find out.
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Ronan Says:
November 11th, 2008 at 4:30 pmI’ve paid up front as well - tried calling them but couldn’t get through so I sent an email via their ‘Get a Free Call back’ system.
No word from them yet. I’d be curious to find out what they say to you…
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Dan Sullivan Says:
November 11th, 2008 at 4:38 pmOk, it would seem I’m not going to see the extra cost until my next bill date in July 2009 and I’m getting bumped up to the 8Mb package with my exisitng of 40G (I paid the 60 odd spons for the extra 10G per month in advance too) , so we’ll just have to wait and see how that plays out.
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Ronan Says:
November 11th, 2008 at 6:28 pmthat sounds ok - if I go up to 8Mb and not have to pay (I just paid in October!) until next year then super.. but their cap still sucks!
