Posted by Ronan on Dec 17, 2008 in random | 0 comments
Walking down O’Connell Street last Saturday night we bumped into Jackie from the Stables Club. We hadn’t seen him for a while so stopped to say hi. He was happy to stop and chat about his new business “Spice of India”. He opened 3 weeks ago and I hope things go well from them. He brought us down to see the place, gave us menus and said when we come in ask for him.
Now he did a couple of things during our short encounter – he basically secured another 2 customers, got some free advertising (this blog entry) and showed me what good and simple customer service can do for a business. After last nights Prime Time (Service with a Snarl) on RTE 1 – a lot of companies need a lesson or two!!